Return & Refund Policy

Return & Refund Policy

In-person and same day online orders cannot be cancelled once placed. Please ensure date and time accuracy when placing and scheduling orders online. 

Cancellations for Future Scheduled Orders: Scheduled orders can be cancelled within an hour of the scheduled pick-up time for a refund, minus credit card processing fees. Catering orders are excluded from this policy and must be cancelled at least 3 business days in advance for a refund.

All orders must be picked up by the specified time; uncollected orders within 4 hours will be discarded and non-refundable. 

If your order is incorrect or incomplete, contact us promptly (no more than 2 hours) for a resolution, which may consist of a refund or a replacement. All refunds will be processed to the original payment method, excluding any credit card processing fees.

Refunds are not typically issued for food dissatisfaction unless there’s a significant error in preparation. If 25% or more of the food has been consumed, or if food has been tampered with, no refund or credit will be issued. 

We are not responsible for issues with deliveries. Please follow the instructions on your receipt for handling any issues with your delivery partner. 

If you have any questions regarding the Return & Refund Policy, please contact our restaurant. 

Updated: 2/23/2026